State Farm® Insurance Agent Derek Loadholtz
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What our customers say about us...
Kelli Smith
December 20, 2025
"Derek Loadholtz was my State Farm agent for 2 yrs. In October of 2025, I discovered they changed the principal driver on my husband's truck, from my husband to my 22 year old son. My son has NEVER driven the truck. It was my husband's; his transportation back & forth to work. When I switched to State Farm, I did the right thing by telling them of my licensed children who lived in my home. I was told my son had to be "assigned to a vehicle" if he were to drive. He was NEVER to be the principal driver of a truck he NEVER drove. Someone from STATE FARM made this change which caused my premium to be significantly higher. I do not work for State Farm and could not have made thua change. They did not want to accept responsibility. They instead, claimed it was my responsibility to INSPECT my renewal policy. I told Derek, that I look at the deductible, coverage, and premium. I didn't realize I needed to verify that State Farm may have changed my principal driver's around. Derek was insisting that State Farm had done it & not "someone from his office." After pressing, he finally acknowledged that someone from his office could have done it. Also, my son has had his own car for nearly two years and is the principal driver of his car. Also interesting, my husband was NOT listed as a principal driver on any car. His name was listed on his insurance card. Derek never even offered the two words," I'm sorry." Their error whether intentional or human error, cost me a lot of money. Theyve lost me as a customer. I've cancelled my home owners insurance and car insurance on four cars. I was overcharged but in the end, they've lost so much more. I had Geico for nearly 30 years. UPDATE: It's unfortunate that Derek's response is very misleading. The fact is that once State Farm removed my son as the principal driver & replaced it with my husband, the correct principal driver, the premium went down from 185.08 to 140.89. If everything was correct for driver rating & exposure, why the payment drop?"
"It's unfortunate that I can't explicitly describe details of customer interactions, policy history and the specifics of driver assignment in a response to an online review. Be that as it may I will say your issue was referred to the underwriting team involved as soon as you notified my office of your concerns and after they reviewed your policy history, they determined the rating was correct for your situation and driver exposure. I get that the underwriter's response is not what you wanted to hear but that was their response to your request for a review of the driver rating."
Jeff Babb
August 1, 2025
"Very happy with the service and support received from Derek and team. I would highly recommend!"
"Thanks Jeff, glad we could help!"
Barbara Barker
November 11, 2023
"Derek, Kay and Claudia are always professional, and are quick to answer your questions and work with you when you have a problem."
"Thanks for the review Barbara, I'll make sure Kay and Claudia see it!"
Kelli Wright
July 16, 2023
"I have always trusted State Farm for my car insurance. For years my family has had them for car insurance & home owner insurance & when the hurricanes destroyed our homes over the years they were right there to give us an estimate of the damages & interior damages.There's a lot of insurance companies out there that take your premiums each month & then don't want to compensate you for your homes worth. So that's why I will stick with State Farm Insurance."
"Thanks Kelli!"
Rhonda Wood
December 9, 2021
"Derek Loadholtz State Farm makes insurance easy with their prompt responses and friendly nature. I have never had a problem they couldn't help me with immediately, often have gone above and beyond to work out a problem. I wouldn't have anyone else covering my vehicles, home, or life insurance."
"Thanks Rhonda I'm glad we've made your life a bit easier when it comes to your Auto, Home and Life insurance! I'll make sure Kay and Debra see your review since they make both of our lives easier."
Tom Parks
November 4, 2021
"If I could give 10 stars I would…Mr. Loadholtz and his entire staff were a pleasure to do business with for the past 15 years. Visiting their office was like visiting friends, and they went far beyond the normal customer/business relationship. Anyone doing business requiring insurance would be well served associating with them Miss you guys a ton"
"Thanks Sarge, stop by anytime I'm sure we can find something to talk about:-)"
Cassie
June 17, 2021
"GREAT PEOPLE"
"Thanks for your review Cassandra, I'll make sure Kay and Debra see it. Glad we can help you with your car insurance. Derek"
Brandi Dees
May 6, 2021
"Derek and his staff are amazingly efficient and helpful in completing your insuring needs. I love my Agents/Brokers!"
"Thank you Brandi, glad we can help you with your Auto Insurance needs, I'll be sure to pass your comments along to Debra and Kay!"
Donald Townsend
August 28, 2020
"Family has been very satisfied"
Davis Gardner
August 4, 2020
"Great friendly service. We found the right policy for my needs. Highly recommend you check these folks out."
"Thanks for the review, glad we could help!"
Ted Henderson Jr
July 30, 2020
"Really good service. Kind people"
"Thanks for your comment Ted, I'll pass it on to the office team!"
dr robert dawson
December 12, 2019
"I won't Insure with Derek since my dad got screwed over the year. Before he passed"
Becky Bonds
November 26, 2019
"Always kind and supportive"
Jim Perry
November 25, 2019
"He told me I would have the opportunity to keep my 94 GM truck, that the adjuster won't total it. Well they did, after I told him! That I do not want the truck Totalled! So I don't give my money to someone that don't know what they are talking about!!!! So I give it to john kasak ! State Farm I have Been with you for more then 20 years."
Sabrina Delavega
October 9, 2019
"I love this place Kay is my favorite person"
Laurie Charpentier
August 30, 2019
"Great service and answers to all my questions."
Ken Holding
April 5, 2019
"Good rates"
Bob Prado
February 25, 2019
"Friendly people"
Johnny Monroe
January 31, 2019
"Great guy. Buy your insurance here ! ! !"
Donna Russell
December 13, 2018
"It's okay, they could be more friendly."
Barry de Picciotto
July 28, 2018
"Good place"